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FAQ (Adorable Quality Handmade Baby Photo Props)

FAQ:

Where do you ship?

For now, we ship within the US only.

What types of payment do you accept?

We accept most major credit/debit cards and PayPal (to pay with PayPal, choose the PayPal button at checkout)

Do you have a minimum order amount?

No. Order as many or few products as you need.

Will I receive an order confirmation after my order is placed?

Yes. You will receive a confirmation via email immediately after payment is made which includes current turnaround times.  If you wish to cancel your order it must be done within 4 hours of your purchase.

How long will my order take to ship?
We will ship your order out in 1-3 business days. If for some reason your order does not make it please contact us.  Please note:  If your package tracking shows that the package has been delivered we cannot file an insurance claim or issue a refund.

Do you accept returns?

It is our goal to make sure you are completely happy with your purchase but we understand that this may not always be the case. Since we sell newborn baby props to be placed on newborns we can only accept unopened packages for return and no refund on shipping (thanks for understanding).  If your item is damaged please contact us for return instructions, the original packaging must accompany the return no exceptions.  If you must cancel an order prior to shipping you must do so within 24 hours.

Sizing:

Most items are designed to fit average sized newborn babies that are within the first 14 days of life.  Most hats measure 12-13 inches with stretch and most headbands have size options up to 2-3 years.

Care Instructions:

When caring for your new prop it is best to hand wash the item in cold water using a mild detergent such as baby detergent, squeeze gently in a towel to absorb the excess moisture and then lay flat to dry.  

Are your items safe for babies?

Most of our items are mainly used in newborn photo sessions and are not meant for everyday use. 

Disclaimer: Please do not leave infants unattended when using our props.  Most of the items on this site are designed to be used by experienced photographers as photo props and not as every day wear and may pose a hazard to newborns if left unattended. Burps and Boogies cannot be held responsible for failure to comply with this disclaimer.